Video on why Telehealth is a good idea

Credit: Te Whatu Ora - Waitematā

This standing order template should be customised to fit the specific needs and circumstances of your practice.

Credit: Southern Health Pathways and Dr Anu Shinnamon.

A goal-oriented Change Management Professional Model

Download this easy-to-use calculator to work out the average Third Next Available Appointment (TNAA) for your practice.

Understand key benefits measuring "Third Next Available Appointment" (TNAA) - a metric used in general practice to gauge access to care.

A research paper on measuring doctor (routine only) appointment availability in Northland general practice.

This standing order template should be customised to fit the specific needs and circumstances of your practice.

Credit: Southern Health Pathways and Dr Anu Shinnamon.

This standing order template should be customised to fit the specific needs and circumstances of your practice.

Credit: Southern Health Pathways and Dr Anu Shinnamon.

This standing order template should be customised to fit the specific needs and circumstances of your practice.

Credit: Southern Health Pathways and Dr Anu Shinnamon.

This standing order template should be customised to fit the specific needs and circumstances of your practice.

Credit: Southern Health Pathways and Dr Anu Shinnamon.

This standing order template should be customised to fit the specific needs and circumstances of your practice.

Credit: Southern Health Pathways and Dr Anu Shinnamon.

This standing order template should be customised to fit the specific needs and circumstances of your practice.

Credit: Southern Health Pathways and Dr Anu Shinnamon.

This standing order template should be customised to fit the specific needs and circumstances of your practice.

Credit: Southern Health Pathways and Dr Anu Shinnamon.

Credit: Otara family and christian health centre and ProCare.

This case study significantly enriches our existing resources in supporting Rongoā Māori to be offered alongside mainstream services in primary and community health. Jolie Davis and Carrie Henderson share their expertise and passion to empower others who are considering this opportunity to further bridge the health equity gap across Aotearoa.

The healthcare landscape is evolving rapidly, with growing demands on General Practices to provide high-quality, accessible care to diverse patient populations. As part of this evolution, the integration of paramedics and ECPs into General Practice teams is emerging as a powerful strategy to enhance service delivery, improve patient outcomes, and alleviate pressures on traditional healthcare roles.

Dr Sue Fowlie is the owner GP of the Medical Centre. Sue is originally from Scotland and came to Aotearoa for a life change. She has been in Rakaia for over eight years and took up the offer to purchase the Practice around the time of COVID lockdown. Stuart Cook’s career includes 26 years in ambulance and paramedic work, having worked in remote areas, oil rigs and on helicopters. The site visit to Rakaia Medical Centre took place in September 2024. All information was accurate at the time of the case study capture. 

This resource has been created to support general practices understand the value of health coaching within general practice.  

The concept of health coaching in general practice continues to grow and we need to support our coaches to continue to make a big impact on patients within our general practices.

See a list of resources for patients collected by the NZ Telehealth and Resource Centre

NZ Telehealth Forum and Resource Centre provide rapid guidance and materials for providers to assist in their quick transition to telehealth.