Feilding Health Care is in the largest town in the Manawatū district, situated 20km from Palmerston North. The practice provides services to the wider Manawatū area, with an enrolled population of 21,000 people. Feilding Health Care (FHC) has embraced the Health Care Home (HCH) model of care as an early adopter, providing integrated primary health ...
An introduction guide to co-design model Kia Kotahi Partnership in Design. Credit: Canterbury Clinical Network
From PES to PDSA – Workbook: Using adult hospital inpatient experience survey data for quality improvement. Te Tāhū Hauora Health Quality & Safety Commission Workbook 2023.
Patient experience survey results are publicly available through interactive data explorers. Health providers participating in the survey can access their local results through a secure online portal. If your practice team has opted into the quarterly National Adult Primary Care Patient Experience Survey and you wish to see your practice’s results, please refer to your ...
Effective scripting for opening questions on the phone can help establish a positive interaction and gather essential information quickly. Here are some examples.
