1.1 Lean Overview Introduction
EQIP (Excellence and Quality in Practice) Programme Overview. Pinnacle Health Care Home Continuous Improvement
Credit: Pinnacle Health Network
Overview on same day access and appointment systems.
This element of the Health Care Home model ensures that patients can access timely care during regular business hours, including same-day appointments when clinically appropriate. By streamlining appointment systems and prioritising planned care, practices can proactively manage patient needs, reduce delays, and improve health outcomes. This domain supports a responsive, efficient, and patient-centred approach to care delivery.