Feilding Health Care is in the largest town in the Manawatū district, situated 20km from Palmerston North.  The practice provides services to the wider Manawatū area, with an enrolled population of 21,000 people.

Feilding Health Care (FHC) has embraced the Health Care Home (HCH) model of care as an early adopter, providing integrated primary health care services to their community.

Their approach includes extended care teams; continuous improvement methodology and culture; and tackling triage approaches to improve both patient/whānau and workforce experiences.

Feilding Health Care (FHC) has embraced the Health Care Home (HCH) model, providing integrated primary health care services to their community. Their journey includes various arms of continuous improvement, including managing demand through triage and use of the extended care team.

Their HCH model has been instrumental in training, retaining, and supporting medical staff, offering them flexibility and variety in their careers, which has proven attractive to both new and seasoned healthcare professionals.

A resource for General Practice teams to understand the importance of Practice sustainability. It emphasises the use of structured methodologies to continuously enhance quality and minimise waste in general practices.