Extended Hours 19.2
Overview and Benefits of Implementing Extended Hours (outside the hours of 8am - 5pm Mon to Fri) for Bookable Routine Appointments.
Modernising HCH MoC – Case Study – Feilding Health Care
Feilding Health Care is in the largest town in the Manawatū district, situated 20km from Palmerston North. The practice provides services to the wider Manawatū area, with an enrolled population of 21,000 people.
Feilding Health Care (FHC) has embraced the Health Care Home (HCH) model of care as an early adopter, providing integrated primary health care services to their community.
Their approach includes extended care teams; continuous improvement methodology and culture; and tackling triage approaches to improve both patient/whānau and workforce experiences.