From Patient Experience Survey to PDSA
From PES to PDSA – Workbook: Using adult hospital inpatient experience survey data for quality improvement.
Te Tāhū Hauora Health Quality & Safety Commission Workbook 2023.
Tim Wood, Planned & Unplanned Care Group Manager, Health NZ | Te Whatu Ora, joined Collaborative Aotearoa's webinar and provided an update on the National Telehealth review. Click here to see his presentation slides.
To watch the recording please refer to our Webinar tab.
Please note: This presentation is not an official and final report. Health NZ is continuing to collect feedback on the review. No decisions on procurement of the National Telehealth Service will be made until December 2024 according to the 24 July 2024 Telehealth Service Review: Frequently Asked Questions document.
Patient experience survey results are publicly available through interactive data explorers. Health providers participating in the survey can access their local results through a secure online portal.
If your practice team has opted into the quarterly National Adult Primary Care Patient Experience Survey and you wish to see your practice’s results, please refer to your PHO for more in-depth reporting.