Privacy Policy

The purpose of this privacy policy is to explain how and when we collect personal information, what we do with it, and your right to see or change it.

Other than personal information, which is covered under this privacy policy, any material you send to us through this website is considered non-confidential.

Collection, Storage and Use of Personal Information

No Need to Disclose Personal Information

You can use this website without disclosing any personal information.

Your Disclosure of Personal Information

You may choose to disclose personal information to us when you fill in any forms on this website, register for events, apply for membership, or contact us. This information can be viewed by website administrators, and our staff, or contractors who work for us. Therefore we recommend you don't send any sensitive personal information in submission forms.

Information We May Collect

The personal information we may collect includes:

• Identification details (name, job title, organisation)
• Contact details (postal and physical address, email, phone number)
• Professional roles and areas of interest
• Payment and billing information
• Event registration details including dietary or accessibility needs
• Membership preferences and communication preferences
• Email and phone correspondence with us

Holding of Information

If you provide personal information, it is held by us for as long as necessary to fulfil the purposes for which it was collected. We do not sell, publish or give away any contact information or personal details of any kind to other parties.

At our sole discretion, we reserve the right to disclose information to law enforcement or other government officials if it is demanded in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.

Use of Personal Information

We'll only use personal information provided to us for the purpose of:

• Communicating with you, including responding to your enquiries
• Processing membership applications and maintaining records
• Registering you for events, conferences, and webinars
• Sending you newsletters and updates about our services and sector information
• Facilitating peer group communications
• Improving the website and our services
• Meeting our legal and regulatory obligations

Sharing and Disclosure

We do not sell, rent, or trade your personal information. Personal information we collect may be shared with:

• Employees and contractors working for us, to the extent they help provide our services
• Third party service providers who help us operate (email platforms, event systems, payment processors), under confidentiality agreements
• Event partners and co-hosts, with your consent or where necessary for event delivery
• Any persons as required or permitted by law
• Anyone else, with your consent

We may share aggregated, de-identified data (which cannot identify individuals) for research, reporting, or advocacy purposes.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure encrypted connections (HTTPS), access controls, and secure storage with reputable providers.

Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk.

Third-Party Services

We use third-party services to help deliver our services, including website hosting, email platforms, event management systems, and payment processors. Some of our third-party providers may be located outside of New Zealand. Where these service providers are based overseas, we take reasonable steps to satisfy ourselves that they are subject to privacy laws that provide comparable safeguards to those in the Privacy Act 2020.

Statistical Information and Cookies

Statistical Information Collected

We may collect statistical information about your visit to help us improve this website. This information is aggregated and doesn't identify you personally. It may include:

• The search terms you used
• The pages you visited on our website and the links you clicked on
• The date and time you visited the website
• The referring website (if any) from which you clicked through to this website
• Your operating system, for example Windows, Mac OS
• The type of web browser you use, such as Chrome, Safari, or Firefox
• Other things like your screen resolution and the language setting of your browser

Use of Statistical Information

The statistical information referred to above can be viewed by us and our website provider, and be used to improve our website and/or overall website services.

Cookies

This website generates session cookies for the purpose of monitoring website usage. The cookies don't collect personal information. You can disable them or clear them out of your web browser without affecting your ability to use the website.

Correcting Your Personal Information

Your Rights

Under the Privacy Act 2020, you have the right to access and ask us to correct or delete any of your personal information provided to us in connection with your use of this website. Contact us if:

• You would like to see or change your personal information that you provided
• You have any concerns regarding your privacy

We will respond to your request within 20 working days as required by law.

If You Have a Privacy Complaint

If you have any concerns regarding privacy, please email or call us. We take all privacy complaints seriously and will respond promptly.

If you're not satisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner. Contact details for the Office of the Privacy Commissioner

Changes to This Policy

We may amend this privacy policy from time to time. We will endeavour to notify you of significant changes through our usual communication channels or via our website.

Contact Us

If you have any questions or concerns in relation to this privacy policy, please contact us:

Collaborative Aotearoa Charitable Trust (CC63011)

See also our Terms of Use for information about how you may use our resources and services.