Terms of Use

Thank you for being part of Collaborative Aotearoa. These terms govern your use of our member resource library, events, conferences, and other services we provide.

For information about how we handle your personal information, please see our Privacy Policy.

Access and Membership

• Access to member-only resources is exclusively for current Collaborative Aotearoa members
• Some resources remain publicly available to support the broader primary healthcare community
• Your login credentials are personal to you and should not be shared
• We reserve the right to suspend access if membership lapses or these terms are violated

Use of Resources

You may

• Download and use resources for your professional practice and organisational purposes
• Share resources within your organisation with appropriate attribution
• Reference materials in your work with proper acknowledgment of Collaborative Aotearoa as the source

Please don't

• Redistribute member-only resources to non-members or upload them to public platforms
• Remove attribution or rebrand materials as your own
• Use resources for commercial purposes without prior written consent
• Share your login details with others

Events and Conferences

Registration and Attendance

• Event registration is binding and subject to our cancellation and refund policy
• You must provide accurate information during registration
• Name badges and materials are non-transferable without prior written consent
• We reserve the right to refuse entry or remove attendees for inappropriate behaviour

Photography and Recording

• Events may be photographed or recorded for promotional purposes
• By attending, you consent to being photographed unless you opt out during registration
• Personal recording of presentations requires presenter consent

Cancellation and Refunds

• Refund eligibility depends on timing and event-specific policies
• Event cancellations by Collaborative Aotearoa will result in full refunds
• We are not liable for travel costs if events are cancelled or postponed

Our Commitment to Quality

We work hard to provide valuable, evidence-based resources and high-quality events for our members. While we strive for accuracy and relevance, resources are provided for informational purposes and should be adapted to your specific context and requirements.

Protecting Our Community's Work

Many of our resources represent significant collaborative effort from across our membership network. By respecting these terms, you help us maintain the trust and generosity that makes our resource sharing possible.

Intellectual Property

All content on this website, including resources, publications, logos, and event materials, is owned by or licensed to Collaborative Aotearoa unless otherwise stated. Unauthorised reproduction or distribution may infringe our intellectual property rights.

Limitation of Liability

We provide resources and information in good faith to support primary healthcare professionals. However, we do not guarantee the accuracy, completeness, or suitability of any content for any particular purpose. You are responsible for ensuring any resources you use are appropriate for your specific circumstances.

To the extent permitted by law, Collaborative Aotearoa is not liable for any loss or damage arising from your use of this website, our resources, or our services.

Changes to These Terms

We may update these terms from time to time. We will notify members of significant changes through our usual communication channels.

Contact Us

If you have questions about these terms or need clarification on appropriate use of our resources, please contact us:

Collaborative Aotearoa Charitable Trust (CC63011)

See also our Privacy Policy for information about how we collect and use your personal information.