What Works & Why
Evidence & Research
A curated collection of research, evaluations, and evidence supporting the Health Care Home model of care across Aotearoa.
The Health Care Home model has been extensively evaluated across multiple regions and organisations in Aotearoa. This collection brings together independent evaluations, regional reports, and academic research demonstrating the impact of the model on patient outcomes, staff wellbeing, and practice sustainability.
Highlighted
Key Research & Reports
Major evaluations and comprehensive reports on the Health Care Home model.
2023 International Study Tour Report
Te Ara Ako o Collaborative Aotearoa
The key objectives for the study tour included learning about our hosts and teaching them about our own work. In this way we were able to embody the full meaning of ako, which in te reo Māori means both to teach, and to learn.
Health Care Home Model of Care Evidence Review
This interim report has been compiled as a summary of 21 evaluations available to date on the implementation of the Health Care Home model in practices across Aotearoa, New Zealand. Overall, the model is seen as having a positive impact on both staff and patients/whānau. The key findings have been grouped according to the key values of the reviewed Health Care Home model care.
Library
Research & Evaluation Archive
Explore the full collection of research supporting the Health Care Home model.
Seventh Year: Achievements and Reflections
2023Tū Ora Compass Health
In 2023, The Health Care Home programme moved into its eighth year at Tū Ora Compass Health, implementing and embedding the model of care within primary health across the Wellington and Wairarapa regions. Reflections share further insight and depict the positive impacts of the Health Care Home (HCH) model through practice stories and the patient voice.
Health Care Home implementation in Otago and Southland: a qualitative evaluation
WellSouth / Journal of Primary Health Care
G. Gurung et al. Published by CSIRO Publishing on behalf of The Royal New Zealand College of General Practitioners.
Authors: G. Gurung et al.
NHH Evaluation Report Third Year Achievements and Reflections
August 2020Northland
An evaluation of the Neighbourhood Healthcare Home (NHH) model of care in Northland. This evaluation looks at the progress achieved during the first three years of the programme and identifies enablers and barriers to implementing NHH.
Pinnacle, Implementing the Health Care Home model
November 2019Pinnacle Network
Experiences from three privately owned general practices in the Pinnacle Network.
Third Year: Achievements & Reflections
September 2019Tū Ora Compass Health
This publication is an overview of Tū Ora Compass Health's third year implementing the Health Care Home Model of Care in the Wellington region and our first in the Wairarapa.
Second Year: Achievements & Reflections
September 2018Tū Ora Compass Health
Tū Ora Compass Health Care Home Development Team's second year report on implementing the Health Care Home model.
EY Health Care Home Addendum
EY
Independent evaluation of the Health Care Home model of care.
EY Health Care Home Update
EY
Independent evaluation of the Health Care Home model of care.
Health Care Homes: Early Evidence in Wellington
September 2018Compass Health
This paper presents a case study analysis of innovation in one part of the New Zealand healthcare system. We focus on the NZ Health Care Home (HCH) initiative and investigate the impact of its implementation in a large primary health organisation in NZ – Compass Health on a wide array of health events.
Authors: Kabir Dasgupta and Gail Pacheco
First Year: Achievements and Reflections
September 2017Compass Health
The first year of Tū Ora Compass Health's involvement with Health Care Home was deemed successful and the scheme is being rolled out to more practices.
EY Health Care Home Review
2016/2017EY
Independent evaluation of the Health Care Home model of care. This report incorporates findings of past evaluation work and identifies future performance measures and potential future impacts of the model.
Have Research to Contribute?
We welcome new research and evaluation reports from across the sector.