Model of Care Pulse Check – Q&A | Collaborative Aotearoa

To inform Collaborative Aotearoa’s strategic workplan
To understand how Models of Care are changing over time
To ensure resources remain fit for purpose for members
To support advocacy for future investment in Model of Care initiatives

No, this is an optional pulse check, not mandatory reporting.

Previously (2023–2025):

Data was collected quarterly via Excel, submitted by PHO Collaborative leads
Based on 13 Health Care Home Model of Care questions, mostly Yes/No responses
Some responses were inconsistent, with gaps where questions were difficult to answer

Now:

Moving to annual data collection
Transitioning from Excel to an online survey
Shifting from ‘reporting’ to a pulse check survey approach
Including more quantitative questions (instead of Yes/No only)
Introducing a practice-direct option, alongside PHO-supported submissions

The annual pulse check provides a clear picture of how Models of Care are evolving across general practice. It helps:

Practices reflect on their current model
Collaborative Aotearoa understand what’s working (and what’s not)
Identify where additional support or resources may be needed

The pulse check will be run annually, with a minimum collection period of three months
The current survey period is 1 April 2026 to 1 June 2026

The survey link is available via the member portal (resource library) as a pinned resource
It will also be shared through PHO networks, national communications, and social media channels

All general practices (not limited to HCH/NHH/Hikitia practices). Practices can complete their own response, or some PHOs have opted to coordinate and submit responses on behalf of their network. Practices affiliated with Health Hawke’s Bay and the Mahitahi network may not be required to participate.

No, no patient-level data is collected.

Data belongs to general practices and PHOs
Practices will be able to download their responses from 1 May 2026
If practices need a copy before then, please email ny.brunenberg@collab.org.nz
PHO leads will have network dashboard (high-level) access via the member portal from 1 April 2026

This pulse check is focused specifically on Models of Care and how they are being implemented in practice, rather than patient-level outcomes or population demographics.

Ethnicity data is already collected through existing national systems (e.g. enrolment data and reporting to Health New Zealand | Te Whatu Ora), where it can be analysed at scale and alongside clinical outcomes.

To minimise duplication and reduce burden on practices, we are not asking for ethnicity data in this survey. Instead, we are focusing on understanding how care is delivered.

Equity remains a core focus of this work, and insights from this pulse check can be considered alongside existing ethnicity data held nationally.

Approximately 10–15 minutes per practice.

ny.brunenberg@collab.org.nz