7.2 Access to care during business hours Overview

Overview on Access to care during business hours. Access to Care During Business Hours is a key element within the Urgent and Unplanned Care domain of the Health Care Home model of care. It focuses on ensuring patients can easily access timely care during standard practice hours, reducing unnecessary pressure on after-hours and emergency services. By offering same-day appointments, triage systems, and efficient care pathways, practices can better respond...