Modernising the HCH Model of Care - Case Study at Feilding Health Care

Feilding Health Care (FHC) has embraced the Health Care Home (HCH) model, providing integrated primary health care services to their community. Their journey includes various arms of continuous improvement, including managing demand through triage and use of the extended care team. Their HCH model has been instrumental in training, retaining, and supporting medical staff, offering them flexibility and variety in their careers, which has proven attractive to both new and seasoned healthcare pr...