Connect & Learn

Join our whānau

Collaborate

Be part of the movement for better healthcare

About Us

Who We AreOur story, vision & values
Our TeamMeet the people behind the mahi
Board & LeadershipOur governance team
Lived ExperienceCommunity voices guiding our mahi

Join the Collaboration

Why Collaborate?Join 100+ change-making organisations
Membership BenefitsPeer groups, resources & support
Our MembersWho's driving change with us

Partner With Us

Consultancy ServicesExpert change management mahi
Research & EvaluationEvidence that drives impact
Strategic PartnershipsCollaborate on innovation
Make a DonationSupport whānau-centred healthcare
Contact UsGet in touch with our team

Whānau-centred care

Transform Care

Models that put people first

Models of Care

Pou Ora | Pillars of Health5 interconnected pillars for whānau-centred care
Enhanced HCH Model of Care38 characteristics for better patient experience
HCH Building Blocks12 key characteristics to start your journey

Our Approach

Evidence & ResearchWhat works and why
Te Tiriti-Led CareEquity-focused approaches
IPMHA Health Coach TrainingIntegrated Primary Mental Health & Addiction

Digital & Community Innovation

Kia Kotahi Partnership in DesignValues-based co-design framework
Connecting CommunitiesCollective action with communities

Resources & insights

Knowledge Hub

Toolkits, guides & evidence to support your mahi

Tools & Resources

Knowledge Hub OverviewExplore all learning resources
Resource LibraryToolkits, guides & templates
Case StudiesLearn from real implementations

Stay Connected

Webinar LibraryExpert-led learning sessions
PānuiNewsletters, press releases & updates

Innovation

Digital HealthAI, telehealth & technology

Experience the community

Connect & Learn

Events, peer groups & networking across Aotearoa

Events & Gatherings

Conference 2026Our flagship hui
Upcoming EventsWorkshops & sector events
Monthly WebinarsFree expert-led sessions

Peer Groups

Paramedics in Primary CareClinical pathways & education
Practice ManagersModel of care evolution
HIPs & Health CoachesSupporting health improvement

More Peer Groups

Member Leads RōpūLeadership discussions & updates
AI in Primary CareExploring AI adoption
Quality ForumPHO facilitators & assessors

Connecting healthcare communities across New Zealand through collaboration, resource sharing, and community engagement.

Quick Links

Models of Care Connecting Communities Digital Health Resource Library All Members

Partner With Us

Become a Member Consultancy Services Strategic Partnerships Make a Donation

Support & Legal

Contact Us Privacy Policy Terms of Use Safety Policy

Servicing All Of New Zealand

Northland Auckland Waikato Bay of Plenty Gisborne Hawke's Bay Taranaki Manawatū-Whanganui Wellington Canterbury Marlborough Nelson Otago Southland Tasman West Coast

Click any region to see members in that area

Copyright © 2026 Collaborative Aotearoa

Powered by

Reception Call Handler Script for Clinical Triage Example | Collaborative Aotearoa

Home
Resources
Reception Call Handler Script for Clinical Triage Example

Reception Call Handler Script for Clinical Triage Example

Documentpou-ora-pillars-of-healthMember Only

Reception Call Handler Script for Clinical Triage Example

This resource provides reception call handler scripts designed to support the assessment of patient needs prior to clinical triage.

Size:171.2 KB

Actions

Resource Details

Type:Document

Category:pou-ora-pillars-of-health

Subcategory:access-acute-care-te-pou-ohotata

Access Level:Member Only

File Type:Word

Tags

7.4scriptreception