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Resource Library

Collection of 20 healthcare resources, templates, and guidance materials

Some resources require membership access. Login to unlock additional content.

1-20 of 20 resources- Filtered results
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Collaborative Aotearoa

Model of Care

Pulse Check Survey

survey10–15 min

Annual Model of Care Pulse Check

A quick questionnaire on your practice's model of care.

Complete Survey
Clinical Triage Pou Ora Toolkit
Featured
pou-ora-pillars-of-health
IPP3A Health Information Privacy Code changes 01 May 2026 - for practices
quality-standardsDocument
IPP3A Health Information Privacy Code changes 01 May 2026 - for practices
Indici Quick Guide to Video Consults - Provider Instructions
GeneralVideo
Indici Quick Guide to Video Consults - Provider Instructions
Indici Quick Guide to Video Consults - Patient instructions
health-care-homeGuide
Indici Quick Guide to Video Consults - Patient instructions
View Video Paramedics Case Study - Rakaia Medical Centre
pou-ora-pillars-of-healthVideo
View Video Paramedics Case Study - Rakaia Medical Centre
Doxyme guide to video consults
digital-health-technologyDocument
Doxyme guide to video consults
475
Management My Health Video Consultation Settings
digital-health-technologyGuide
Management My Health Video Consultation Settings
466
1
Download this resource to customise your Video Consult settings for your practice.
Telehealth - Using an interpreter for a video appointment
GeneralVideo
Telehealth - Using an interpreter for a video appointment
Video Celebrating the Mahi of Collaborative Aotearoa 2024-2025 AGM
all-programmesVideo
Video Celebrating the Mahi of Collaborative Aotearoa 2024-2025 AGM
Case study Video - Rongoā Māori partnership with Primary Care
pou-ora-pillars-of-healthVideo
Case study Video - Rongoā Māori partnership with Primary Care
Health Care Home Video
health-care-homeDocument
Health Care Home Video
456
Watch this video to find out more about the patient experience when visiting a Health Care Home general practice
All for one and one for all ADKAR Change model video
lean-change-managementVideo
All for one and one for all ADKAR Change model video
Case Study - PAs in General Practice
pou-ora-pillars-of-healthVideo
Case Study - PAs in General Practice
Calculating Third Next Available Appointment (TNAA)
all-programmesVideo
Calculating Third Next Available Appointment (TNAA)
What is PDSA?
lean-change-managementVideo
What is PDSA?
806
Watch this short video on The PDSA cycle 101.
Video - Enhancing Primary Care Telephony
digital-health-technologyVideo
Video - Enhancing Primary Care Telephony
Royal College of GPs - Position statement on specialist GP Telehealth Consultations
digital-health-technologyGuide
Royal College of GPs - Position statement on specialist GP Telehealth Consultations
521
This position statement focuses on specialist GP telehealth consultations, through phone, video, or secure messaging. It...
Telehealth - What to expect: Making yourself comfortable
digital-health-technologyVideo
Telehealth - What to expect: Making yourself comfortable
Telehealth - Why Telehealth is a good idea
digital-health-technologyVideo
Telehealth - Why Telehealth is a good idea
Telehealth - The 4 C's (Opening a Video Consultation)
digital-health-technologyVideo
Telehealth - The 4 C's (Opening a Video Consultation)
Toolkit
Clinical Triage Pou Ora Toolkit
2,447
309
This toolkit builds on the existing Health Care Home Clinical Triage Resource that many practice teams may already be fa...
Ny Brunenberg
Aug 2025
534.6KB
1,121
61
From 1 May 2026, the updated Health Information Privacy Code 2020 (IPP3A) requires general practices to inform people wh...
Collab Aotearoa
28 Apr
2.3MB
1,129
28
Guide for health providers on setting up and conducting virtual consultations.
Jul 2025
472.4KB
712
13
Indici how to guides for patients on setting up virtual consultations.
Jul 2025
147.6KB
815
12
The healthcare landscape is evolving rapidly, with growing demands on General Practices to provide high-quality, accessi...
Jul 2025
6
How to carry out a video consultation.
Jul 2025
888.8KB
Ny Brunenberg
Sept 2025
172.1KB
512
1
Watch this video to find out more about what you will need and what to expect for a video appointment using an interpret...
Jul 2025
652
Celebrating the Mahi of Collaborative Aotearoa July 2024 to June 2025
Ny Brunenberg
Oct 2025
783
Manawa Ora & Te Awakairangi Health Network. This case study significantly enriches our existing resources in supporting ...
Koral Fitzgerald
Sept 2025
Ny Brunenberg
Sept 2025
535
Learn how ADKAR works as an “all for one, one for all” change model, and understand the consequences of skipping any ste...
Ny Brunenberg
Aug 2025
553
Watch this Case Study video - Physician Associates in General Practice, Aotearoa New Zealand
Koral Fitzgerald
Jul 2025
883
This is a brief video on how to calculate a practice's third next available appointment. This can be used to measure app...
Ny Brunenberg
Jul 2025
Jul 2025
698
Credit: Otara family and christian health centre and ProCare.
Jul 2025
Jul 2025
637
A video for patients what to expect during a video appointment and how to make yourself comfortable Credit: Te Whatu Ora...
Jul 2025
660
Video on why Telehealth is a good idea Credit: Te Whatu Ora - Waitematā
Jul 2025
641
Video on the 4 Key Cs you need to make your Video or Telehealth Consultations Run Smoothly. Credit: ProCare
Jul 2025